communication skills

Excellent English is essential in organisations that communicate internationally. Improved communication skills make work teams more effective, and allow employees to achieve their potential. 
To help meet the demand for higher level English in the workplace, DKI offers general and business English, communication skills training, and trainer training, as well as benchmarking and evaluation of English skills. 
Our expertise and global track record in English language teaching allow our training teams to equip your staff with the language to communicate confidently in a professional context.

Academic English


Preparation for university level study in English in three parts.


  • Language improvement: 
a programme of general English that raises language competency to required levels in CEF terms
  • Academic English:
to equip participants with study skills in English necessary to get the best from university. These include summary writing, question analysis, essays, academic reading, understanding lectures, note taking, and interview preparation.
  • IELTS exam preparation:
to maximise scores and meet entry requirements     
The course is delivered for institutes that need to prepare students for international and/or English medium study. Length and format vary according to group requirements, but are normally at least 60 hours.     
Business communication skills workshops
Six workshops to equip your teams with skills and techniques of immediate practical use. 
  • Report writing (6 hours)
  • Presentation Skills (12 hours)
  • Managing Meetings (6 hours)
  • International English (6 hours)
  • Email writing (12 hours)
  • Intercultural Communication (12 hours)
Training is normally delivered over one or two days, with up to 20 participants. Together, the courses form a Business English Communication Skills course of 60 hours / two weeks.  
Workshops are suitable for all industries are best for employees with at least an intermediate language level. 

Business English courses


For professionals who need the linguistic tools to interact effectively in a business environment. 


Participants are first tested for their English language level against the CEF (Common European Framework of Reference of Languages), and courses are planned and designed at the appropriate level. Course objectives are of two types:
1. To raise participant language competency levels (in CEF terms)
2.  To develop skills and language for use in specific contexts as requested by the client
Our methodology ensures a balance of activities and exercises to develop language structure, vocabulary and pronunciation, as well as key skills. Both in-house and published materials are used, and teachers provide expert guidance and tools that participants can transfer easily to their everyday work.
The length of a business English course depends on the training objectives. Courses are always planned together with the client, and normally consist of modules of 42 hours.